Back in July, OGM relayed the horror story one gay couple experienced at a “gay friendly” resort in Cancun. It should surprise nobody that this incident is far more common than it should be, according to a new study by Out Now Consulting.
The global GLBT consulting firm surveyed 30,000 people across the globe, and found that many hotels and destinations claim to be gay friendly, but do not take the necessary measures to ensure they actually are. It seems companies are keen to slap the phrase “gay friendly” on advertisements these days without putting a second thought into what the term actually entails.
While it certainly doesn’t invalidate these findings, it should be noted the Out Now press release doesn’t mention any quantitative figures from the study, and the company also has some skin in the game. Conveniently, Out Now offers GayComfort, an online training and accreditation program for hospitality professionals interested in serving the GLBT community.